If you send us a contact or feedback form you do not need to identify yourself or use your real name.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Other than circumstances such as unlawful activity or serious threats to health and safety, or where the nature of the services provided require us to, we do not share Personal Information with other agencies. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below and we will respond as soon as possible.
How we protect your Personal Information
To help protect the privacy of data and personal information we collect and hold, we maintain technical and administrative safeguards.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Contact us about your privacy concerns.
Alternatively, you can write to us at:
PO Box 3275
Albury NSW 2640